Shipping & Policies
Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
See item details for return and exchange eligibility.
Frequently Asked Questions
Custom and personalized orders
Yes I am able to create cross stitch patterns from your own photographs or pictures.
Sizing details
If you would like a cross stitch pattern in a different size than the on stated in the details, please contact me. I am willing to work with my customers at no extra cost. Thank you.